Last Updated: February 12, 2026
Welcome to the Oryn Inventory Management System ("Service"), operated by Oryn Systems LLC, a Michigan limited liability company ("Company," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you disagree with any part of these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you (whether individually or on behalf of an entity) and Oryn Systems LLC. These Terms apply to all visitors, users, and others who access or use the Service, including individuals using the Service on behalf of an organization ("Organization Users").
Authority to Bind: If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and you agree to these Terms on behalf of that organization.
Oryn Inventory Management System is a cloud-based, multi-tenant inventory management platform that provides:
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice, and without liability to you.
To use the Service, you must:
You are solely responsible for:
We reserve the right to suspend or terminate accounts suspected of unauthorized access, security breaches, or any violation of these Terms, without prior notice.
You may not use usernames that:
We reserve the right to reclaim or change any username at our sole discretion.
Data Isolation Guarantee: The Service operates on a multi-tenant architecture where each organization ("tenant") has isolated data. Your organization's data is logically separated from other tenants at the database level.
As a tenant:
Notwithstanding the above, Oryn Systems LLC retains the right to access your data as necessary to provide the Service, respond to support requests, enforce these Terms, or comply with legal obligations.
You agree NOT to use the Service to:
Violation of this policy may result in immediate account suspension or termination without refund. For full details, see our Acceptable Use Policy.
If the Service provides application programming interfaces (APIs), your use of those APIs is subject to:
You are solely responsible for the security of your API keys and access tokens. You must not share, publish, or embed API keys in publicly accessible code, repositories, or client-side applications. Any activity conducted using your API keys is your responsibility.
The Service may integrate with third-party services (e.g., shipping carriers, payment processors). We do not warrant the availability, accuracy, or reliability of any third-party service. Your use of third-party integrations is subject to their respective terms and conditions.
You retain all ownership rights to the data you input into the Service ("Your Data"). By using the Service, you grant Oryn Systems LLC a limited, non-exclusive, royalty-free, worldwide license to process, store, display, and transmit Your Data solely as necessary to provide, maintain, and improve the Service and as permitted by our Privacy Policy.
You represent and warrant that you have all rights, licenses, and permissions necessary to submit Your Data to the Service and to grant the license described above.
The Service, including but not limited to its design, features, user interface, source code, object code, algorithms, documentation, trade names, trademarks, service marks, logos, and all related intellectual property, is owned exclusively by Oryn Systems LLC and protected by applicable intellectual property laws. You may not:
If you provide feedback, suggestions, feature requests, or ideas about the Service ("Feedback"), you hereby assign to Oryn Systems LLC all rights, title, and interest in and to such Feedback. We may use, modify, and incorporate Feedback without obligation, attribution, or compensation to you.
The Service may incorporate open source software components subject to their respective licenses. A list of open source components and their applicable licenses is available upon written request to [email protected]. Nothing in these Terms limits your rights under any applicable open source license, and nothing in any open source license shall be read to limit these Terms with respect to the proprietary portions of the Service.
We may create aggregated, anonymized, or de-identified data derived from Your Data ("Aggregated Data"). Aggregated Data does not identify you or your organization and is not considered "Your Data" under these Terms. We may use Aggregated Data for any lawful purpose, including product improvement, benchmarking, and industry analysis. We will not attempt to re-identify Aggregated Data.
Access to certain features of the Service may require a paid subscription. Subscription terms, including pricing, features, and limitations, are presented during the signup and upgrade process and are incorporated into these Terms by reference.
If we offer a free tier, it is provided "AS IS" with limited features, storage, and support. We reserve the right to modify, limit, or discontinue the free tier at any time without notice or liability.
If you believe any charge is incorrect, you must notify us in writing at [email protected] within 30 days of the charge date. Failure to dispute a charge within this period constitutes acceptance of the charge. We will investigate disputed charges in good faith and provide a resolution within 15 business days.
Outstanding balances not paid within 30 days of the invoice date may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law. We reserve the right to suspend your access to the Service for any unpaid balance exceeding 30 days past due. You are responsible for all costs of collection, including reasonable attorneys' fees.
All fees are quoted and payable in U.S. Dollars (USD) unless otherwise agreed in writing. You are responsible for all applicable taxes, duties, levies, and tariffs (excluding taxes based on our net income), and you agree to pay or reimburse us for any such amounts. If we are required to collect or pay taxes on your behalf, you agree to pay such taxes upon invoice.
We strive to maintain high availability but do not guarantee 100% uptime. The Service may be temporarily unavailable due to:
For paid subscribers, please refer to our Service Level Agreement for specific uptime commitments and remedies.
Support is provided based on your subscription plan. We aim to respond to inquiries within reasonable timeframes but do not guarantee specific response times for free tier users. Premium support options may be available for higher-tier plans.
We maintain regular automated backups of Service data for disaster recovery purposes. Backups are encrypted at rest (AES-256) and retained on a 30-day rolling basis. However, you are solely responsible for maintaining your own independent backups of critical data.
The Service provides data export functionality in the following formats:
We strongly recommend regularly exporting your data as an additional safeguard.
Upon account termination or upon written request, we will make your data available for export for 30 days. After this period, your data will be permanently and irrecoverably deleted from our active systems and, within 30 days, from our backup systems. We will not hold your data hostage — you own your data and may retrieve it at any time during your subscription or the post-termination export period.
Oryn Systems LLC shall not be liable for any loss of data, regardless of the cause, including but not limited to system failures, security breaches, natural disasters, or user error. Our total liability for data loss is limited as set forth in Section 13 (Limitation of Liability).
You may terminate your account at any time through your account settings or by contacting support at [email protected]. Upon termination:
We may suspend or terminate your account, without refund, if you:
We will provide reasonable notice when possible, except in cases of severe violations or where notice would compromise security or legal interests.
The following sections survive termination of these Terms: Sections 7 (Intellectual Property), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), 16 (Confidentiality), and 25 (General Provisions).
Upon termination for any reason:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
To the fullest extent permitted by applicable law, Oryn Systems LLC expressly disclaims all warranties including, but not limited to:
Your use of the Service is at your sole risk and discretion. You are solely responsible for any damage to your computer systems or loss of data resulting from your use of the Service. No advice or information, whether oral or written, obtained from Oryn Systems LLC or through the Service, shall create any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ORYN SYSTEMS LLC, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
This limitation applies to, without limitation:
AGGREGATE LIABILITY CAP: Our total cumulative liability for any and all claims under or related to these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of (a) the total amount you paid to Oryn Systems LLC in the twelve (12) months immediately preceding the event giving rise to such liability, or (b) one hundred U.S. dollars ($100.00 USD).
This limitation of liability applies regardless of whether we have been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Oryn Systems LLC and its officers, directors, members, managers, employees, agents, affiliates, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent.
Before initiating any formal dispute resolution proceedings, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved quickly and satisfactorily through direct communication.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator and shall take place in the State of Michigan, or at another location mutually agreed upon by the parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND ORYN SYSTEMS LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Michigan, United States of America, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, the exclusive venue shall be the state and federal courts located in the State of Michigan, and you hereby consent to such personal jurisdiction and venue.
Any cause of action or claim you may have arising out of or relating to these Terms or the Service must be commenced within one (1) year after the cause of action accrues. After that, such cause of action is permanently barred. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service ("Confidential Information"). Confidential Information does not include information that:
Either party may disclose Confidential Information as required by law, regulation, or court order, provided that the disclosing party gives reasonable notice to the other party to allow them to seek protective relief.
By using the Service, you consent to receive electronic communications from us, including:
You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Your electronic acceptance of these Terms (including by clicking "I Agree," creating an account, or using the Service) constitutes a legally binding electronic signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. §7001 et seq.) and Michigan's Uniform Electronic Transactions Act (MCL 450.831 et seq.).
You agree to comply with all applicable export and re-export control laws and regulations, including:
You represent and warrant that:
We reserve the right to modify, update, or discontinue any feature, functionality, or aspect of the Service at any time. This includes adding new features, changing existing features, or removing features that are no longer viable or aligned with our product roadmap.
For material changes that significantly reduce the functionality available under your current subscription plan, we will:
We may offer beta, preview, or early access features ("Beta Features"). Beta Features are provided "AS IS" without warranty, may contain bugs, may be modified or discontinued without notice, and should not be relied upon for production use. Your use of Beta Features is at your sole risk and may be subject to additional terms.
To the extent that the processing of personal data under these Terms is subject to the EU General Data Protection Regulation (GDPR), UK GDPR, or other applicable data protection laws:
For a comprehensive data processing agreement, please refer to our Data Processing Agreement (DPA), which is incorporated into these Terms by reference when applicable.
If any end-user of the Service is a U.S. federal, state, or local government entity, the following provisions apply:
Oryn Systems LLC is committed to making the Service accessible to all users, including individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any accessibility barriers while using the Service, please contact us at [email protected] with details of the issue and we will work to resolve it promptly.
We reserve the right to modify these Terms at any time. If we make material changes, we will:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the updated Terms, you must stop using the Service and may terminate your account. Non-material changes (e.g., clarifications, grammatical corrections) may be made without advance notice.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service ("Confidential Information"). Confidential Information does not include information that:
Each party agrees to protect the other party's Confidential Information using the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. Confidential Information may only be disclosed to employees, contractors, and agents who have a need to know and who are bound by confidentiality obligations at least as protective as those in this section.
Either party may disclose Confidential Information as required by law, regulation, or court order, provided that the disclosing party gives reasonable notice to the other party to allow them to seek protective relief.
For questions about these Terms of Service, please contact us: